All purchases and fees are non-refundable, except when participation is not permitted for documented medical reasons. To request a medical refund, the purchaser will need to provide original documentation from a physician certifying that the registrant may not safely participate in the event for medical reasons. In such a case, a refund may be issued for the original amount minus a 10% refund processing fee.
For example, if a registration fee for an event was paid in the amount of $100 and the registrant is injured before the event and unable to participate for medical reasons, a refund of $90 may be issued. If you need to request a medical refund, please email us at firstname.lastname@example.org for further instructions.
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